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Support

Find answers to common questions or reach out to our team for help.

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Our team will be happy to assist you with any query regarding using the UniOcean price-forecasting platform. Get in touch with us or connect your wallet to begin.

Support

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FAQ

What is UniOcean Forecast?

How is this different from regular trading?

How is the winner decided?

Is this fair? Can the platform control the outcome?

Who can use UniOcean Forecast?

Is my activity on the platform private?

How do I create an account?

Do I need a crypto wallet like MetaMask to get started?

Who actually controls my wallet and my funds?

What does it cost to join an event?

How do I know which events I can join?

What is the difference between the different types of events?

What happens once I join an event?

Can I change my prediction after I submit it?

How do I add money to my account?

Which currencies can I use?

Do I need funds on a specific network?

How long does it take for my deposit to show up?

Is there a minimum deposit amount?

Do I need to pay any network or gas fees to deposit or predict?

How do I withdraw my money?

Where is my money before I withdraw it?

How long does a withdrawal take?

Are there any fees to withdraw?

Can I withdraw to any wallet address?

How do I earn a reward?

Does everyone get paid, or only the very best predictions?

Is there a minimum reward if I rank near the top?

Can I lose money by joining an event?

How do I receive my reward?

Does referring friends earn me anything?

Do I earn any yield or interest just from having funds in my wallet or having an open position?

How is the final price decided?

What if two people predict the exact same price?

What happens if an event does not get enough participants?

What happens if the price source is unavailable when an event should settle?

Is there a fee for using the platform?

Can I verify my results myself?

How does the platform work?

How do I submit a forecast?

When do I receive my rewards?

How is the ranking determined?

What happens if a market is cancelled?

Do I need to pay gas fees?

Which tokens can I use for entry?

How do I claim my rewards?

How do I connect my wallet?

What markets can I forecast?

Why is my forecast not showing?

How do I contact support?